Shipping policy

Welcome to SelfiAI.com! We’re proud to deliver premium women’s fashion, makeup, and accessories from Romania to customers across Europe. Here’s everything you need to know about our shipping process:

🌍 Shipping Locations

We currently ship to all countries within the European Union, including (but not limited to):
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, and Sweden.

Note: At this time, we do not offer international shipping outside of Europe.

🚚 Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

📦 Shipping Methods & Estimated Delivery Times

Country Region Shipping Method Estimated Delivery Time
Romania Standard Local Courier 1–2 business days
EU Countries Standard International Courier (GLS, DPD, or DHL) 3–7 business days

Delivery times are estimates and may vary based on your location, customs processing, and courier delays.

💶 Shipping Costs

  • Available at the checkout page

📦 Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your package in real-time.

❗ Delays and Issues

While we do our best to ensure timely delivery, SelfiAI is not responsible for delays due to:

  • Incorrect shipping addresses

  • Customs delays

  • Weather disruptions or courier strikes

If your package seems delayed, please contact us at alexnitoi22@yahoo.com and we’ll assist you.

📬 Incorrect Address or Missed Delivery

Please ensure your shipping address is accurate. If a package is returned due to an incorrect address or failed delivery attempts, we may charge a reshipping fee.

🛃 Customs & Duties

Since all shipments originate from within the EU, no additional customs or import fees should apply to EU customers.

Need Help?

We’re here for you! If you have questions about your shipment, feel free to email us at alexnitoi22@yahoo.com.